SnapLab does not currently charge for accounts or features, so there are no SnapLab purchases to refund.
Before paid features launch
If we add a premium plan or other purchases, we will publish the price, billing frequency, renewal and cancellation terms, and the applicable refund policy at checkout before collecting payment. A free account will not become a paid account without a separate purchase and your express authorization.
Questions
If you believe you were charged by mistake, contact us with the date and amount of the charge. Do not send a full card number. We will investigate; any refund rights provided by law will still apply.
Questions or requests: Snaplabsupport@gmail.com. Include the email address associated with your account so we can verify your request. Do not send your password, password-reset link, or any legacy recovery code.